When visiting different facilities an important thing to observe is the staff members. Remember that these are the individuals you will be relying on to provide you with the necessary care to improve your quality of life. Do your best to try and speak to as many staff members and take note of the following:
- Are they helpful?
- Are they interested in talking with you?
- Do they seem “too busy”?
- How do they interact with other residents?
- Are there enough of them?
These questions will give you an idea of the level of care you will receive when you live there. It is also best practice to make more than one visit, and ensure their behavior is consistent. Some individuals may put on a show to make you feel comfortable, if their demeanor seems to change the more you speak with them, it may be a bad indicator.