Yes, cellphones are not only allowed, but should be encouraged. While transitioning to a new home, technology can help bridge the gap of time you spend away from your loved one. Knowing they can reach you anytime and vice versa gives them comfort that a calming voice is only a phone call away. Also, most phone has the capabilities of video calls. This can allow individuals to see their grandchildren and other distant relatives who may not be able to visit regularly. If a facility does not allow the use of cell phones, it may a bad indicator.